The capsules are also suitable for cats.

You can give the capsule as such or mix it with food. You can also open the capsule from the tip with scissors or with a needle, squeeze the oil out and mix it with the food. All the active substances are in the oil. Please consider that the oil is colourful, so you may not want to let your pet play with the capsule: if it breaks, the oil may tarnish textiles.

The capsule only comes in one size. One capsule per day is suitable for small dogs that weigh under 10 kilos.

Yes, they are.

Based on our experience, feedback received, and research, BERRYOMG® products are generally well-tolerated. However, each dog is an individual, and therefore, individual reactions may be possible.

It depends on the individual pet, but typically the results are seen in 4 to 12 weeks.

No, we have not added anything extra to the capsules. According to our experience, most dogs eat the capsules with a good appetite either as such or mixed with food. For cats we recommend that you puncture the capsule and mix the oil with food.

With oil products in general, there is always a risk of heartburn, but in our experience and in the experience of dogs in our consumer study, the risk is very low.

Based on our experience, feedback received, and research, BERRYOMG® products are generally well-tolerated, but each dog is an individual and therefore individual reactions are possible.

Yes, the capsules can still be used as usual. Natural plant-based oils contain waxes that can precipitate, especially when stored in the cold. By heating the capsules, the precipitation dissolves.

Yes, it is possible, but in that case, we recommend halving the daily dosage.

Yes.

The capsules contain berry oils that are carefully extracted from berries and berry seeds. Berry oils naturally maintain omega-3, omega-6, omega-7, and omega-9 fatty acids.

Ingredients used in the capsules include buckthorn, lingonberry and blackcurrant seeds and buckthorn berries.

The crust is made of maize starch.

There are no animal-based substances in the product, it is entirely plant-based and vegan.

No, the product do not contain any genetically modified ingredients.

Store the capsules in a dry place in room temperature. Protect them from direct sunlight.

Plant-based oils are very prone to oxidation. Oxidation deteriorates the quality of the oils and decreases their effectiveness. The capsule effectively shields the berry oils from oxidation. Capsules are also a handy, neat and effortless way to add oil to your pet’s diet.

The effectiveness of the product is based on scientifically proven knowledge of the health benefits of berry oils, fatty acids, antioxidants and vitamins.

The berry oils are produced with an SFE method, in which the berries are pressed with pressurised carbon dioxide. This method allows the oil to be separated aseptically. No organic solvents are used during the process, so the product has nothing extra in it.

Both the final products and the raw materials go through a strict quality control. The quality and purity of each production batch and supply of raw materials is checked at our own laboratory. Our quality and purity requirements for our pet products are the same as for product aimed at humans.

The supercritical fluid extraction is the only method that prevents the oxidation of the oils, ensures the purity of the final product, and preserves the valuable bioactive ingredients. It is also an eco-friendly process.

If you registered as a customer to BERRYOMG^® online store, you can check your orders from your profile.

You can also contact us [email protected]

If you want to make changes to your order, please contact us [email protected]

In Finland you can pay with Finnish online banks, most common credit cards, invoice, MobilePay and Apple pay.

In rest of the EU, you can pay with most common credit cards and Apple pay.

The only accepted payment method for the monthly subscription is by credit/debit card.

After a successful payment, Paytrail or Stripe (payment service provider) will send a payment confirmation.

If you want to change the due date, please contact the invoicing service provider  you chose.

All orders received before 2 p.m. on weekdays will be shipped during the same day.

When your order has been sent from our warehouse, you will receive a delivery confirmation with a parcel tracking code.

Yes, we deliver to all EU countries.

In Finland: Posti and Matkahuolto.

In rest of the EU: GLS.

If you do not wish to continue as a subscriber, canceling the monthly subscription is easy by logging into your profile. Once the cancellation is successful, you will receive a confirmation email.

You can also contact us via email [email protected].

You can edit your order by logging into your own profile.

The monthly subscription will be charged to the provided payment card upon each delivery.

You can return your order by using a contract code for returns and taking your order to Posti’s or Matkahuolto’s office.

Request a receipt for your return and keep the receipt until you receive an email from us confirming receipt of your return.

Aromtech Ltd
c/o Verkkologistiikka
Taalintehtaankatu 4
20750 Turku
FINLAND

Contracts codes are

Posti: 671267

Matkahuolto: 9549755

Unfortunately, you can’t return your order to parcel lockers. Only Posti’s or Matkahuolto’s office.

No, returning is free of charge.

Under the EU rule you have the right to return the products within 14 days.

Unfortunately, the products can’t be returned if those have been used already.

We will refund your payment as soon as possible once we have received the returned products and determined that they are in good condition.

Please note that we do not refund the postage for your order.

If you have selected an invoice as your payment method, the refund will come from the invoice provider.

Contact our customer service at [email protected] and state in the message that you want to return the order. We will send you detailed return instructions.